Project

General

Profile

Bug #2586

Essay attempt in GRE AWA servicing sheet but no user attempt on redash or via switchuser

Added by Aswathy Aswathy Mohandas almost 2 years ago. Updated almost 2 years ago.

Status:
New
Priority:
Immediate
Start date:
12/20/2022
Due date:
% Done:

0%

Estimated time:
Spent time:
factor:

Description

Hi,
A student named Malvika (887392)'s attempt showed up on the GRE AWA servicing sheet today, but no attempts from this drupal ID could be found on the AWA grading tool. It showed us a message that no records could be found.

We checked by switching user and found that the student has not even given a mock test attempt. No attempt from this student could be found on redash either.

Please look into this issue and get back to us at the earliest.


Files

image.png (42.3 KB) image.png Aswathy Aswathy Mohandas, 12/20/2022 07:39 AM
890298.png (244 KB) 890298.png Aswathy Aswathy Mohandas, 12/21/2022 05:37 AM
880406.png (159 KB) 880406.png Aswathy Aswathy Mohandas, 12/21/2022 05:37 AM
891881.png (128 KB) 891881.png Aswathy Aswathy Mohandas, 12/21/2022 05:37 AM
Additional Details
Additional Assignee
#1

Updated by Aswathy Aswathy Mohandas almost 2 years ago

Hi,

The same issue has repeated today for all the attempts on the sheet:
1. 890298
2. 891881
3. 880406

Please resolve this at the earliest.
AWA attempts on the sheet are not even found on the tool or via switch user!

#2

Updated by sasikiran QA almost 2 years ago

  • Assignee changed from sasikiran QA to skandha ruban
#3

Updated by skandha ruban almost 2 years ago

  • Assignee changed from skandha ruban to poojesshwaran V

Also available in: Atom PDF