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Bug #2685

TP Fully Paid customers are moving to Q-Incoming

Added by Ritika Dey over 1 year ago. Updated over 1 year ago.

Status:
New
Priority:
High
Assignee:
Start date:
04/29/2023
Due date:
% Done:

0%

Estimated time:
factor:

Description

A customer who is bought our test prep product is manually/automatically marked as : TP FULLY PAID in CRM after getting the payment . But , if these leads are doing any activity on the website like visiting pricing page , PE call, the same lead gets automatically moved to Q-Incoming and gets assigned to a different sales person. Please find the below link as an example

Link : https://entrayn-422280176071124515.myfreshworks.com/crm/sales/contacts/70080789815 (Please see the activity timeline for more clarity)

Additional Details
Additional Assignee
#1

Updated by Ritika Dey over 1 year ago

  • Subject changed from TP=Fully Paid customers are moving to Q-Incoming to TP Fully Paid customers are moving to Q-Incoming
#2

Updated by Ritika Dey over 1 year ago

  • Description updated (diff)

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