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Bug #2964

Unable to respond to a doubt posted via Ask an Expert

Added by Aswathy Aswathy Mohandas 10 months ago. Updated 10 months ago.

Status:
Resolved
Priority:
Immediate
Assignee:
Start date:
06/13/2024
Due date:
% Done:

0%

Estimated time:
factor:
Environment Issues (Hardware, Software or Configurations)

Description

The discussion box on the platform, where we respond to students' doubts, does not allow me to add my response. The screen shows a TinyMCE error. I have attached a screenshot of the same.


Files

Doubt box issue.png (41 KB) Doubt box issue.png Aswathy Aswathy Mohandas, 06/13/2024 04:37 AM
Ask an Expert.png (104 KB) Ask an Expert.png Aswathy Aswathy Mohandas, 06/24/2024 04:27 AM
Additional Details
Additional Assignee
#1

Updated by Aswathy Aswathy Mohandas 10 months ago

Darshana, too, is unable to respond to the doubt. Cannot check with Divya as she is on leave, but it does look like a common issue for all of us.

#2

Updated by Aswathy Aswathy Mohandas 10 months ago

A student has complained that Ask an Expert is not working. This must be true because we too have not been receiving any new doubts since we raised this bug.

#3

Updated by Sindhuja QA 10 months ago

  • Status changed from New to Resolved
  • factor Environment Issues (Hardware, Software or Configurations) added

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