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Bug #2964

Unable to respond to a doubt posted via Ask an Expert

Added by Aswathy Aswathy Mohandas 7 months ago. Updated 6 months ago.

Status:
Resolved
Priority:
Immediate
Assignee:
Start date:
06/13/2024
Due date:
% Done:

0%

Estimated time:
factor:
Environment Issues (Hardware, Software or Configurations)

Description

The discussion box on the platform, where we respond to students' doubts, does not allow me to add my response. The screen shows a TinyMCE error. I have attached a screenshot of the same.


Files

Doubt box issue.png (41 KB) Doubt box issue.png Aswathy Aswathy Mohandas, 06/13/2024 04:37 AM
Ask an Expert.png (104 KB) Ask an Expert.png Aswathy Aswathy Mohandas, 06/24/2024 04:27 AM
Additional Details
Additional Assignee
#1

Updated by Aswathy Aswathy Mohandas 7 months ago

Darshana, too, is unable to respond to the doubt. Cannot check with Divya as she is on leave, but it does look like a common issue for all of us.

#2

Updated by Aswathy Aswathy Mohandas 6 months ago

A student has complained that Ask an Expert is not working. This must be true because we too have not been receiving any new doubts since we raised this bug.

#3

Updated by Sindhuja QA 6 months ago

  • Status changed from New to Resolved
  • factor Environment Issues (Hardware, Software or Configurations) added

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