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Bug #3037

967216 - student escalates that his account is reset and progress details are missing

Added by shankari k 3 months ago. Updated about 2 months ago.

Status:
Observation
Priority:
Normal
Assignee:
Sindhuja QA
Start date:
10/04/2024
Due date:
% Done:

0%

Estimated time:
factor:
Unclear / Missing / Incorrect product Requirements

Description

967216 - student escalates that his account is reset and progress details are missing

[10/4, 11:13 AM] +91 77805 07551: Good morning Sir
My account data is vanished and kind of got reset
Can you please look into that
[10/4, 11:14 AM] +91 77805 07551: Earlier it was showing my total preparation status and even the date of mock has been reset
[10/4, 11:14 AM] +91 77805 07551: It all happened after I logged into the mobile app for practice questions

Files

IMG-20241004-WA0000.jpg (274 KB) IMG-20241004-WA0000.jpg shankari k, 10/04/2024 02:47 PM
IMG-20241004-WA0001.jpg (288 KB) IMG-20241004-WA0001.jpg shankari k, 10/04/2024 02:47 PM
IMG-20241004-WA0002.jpg (119 KB) IMG-20241004-WA0002.jpg shankari k, 10/04/2024 02:47 PM
Additional Details
Additional Assignee
#1

Updated by Sindhuja QA about 2 months ago

  • Status changed from New to Observation
  • Priority changed from High to Normal
  • factor Unclear / Missing / Incorrect product Requirements added

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