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Bug #3037

967216 - student escalates that his account is reset and progress details are missing

Added by shankari k about 1 month ago.

Status:
New
Priority:
High
Assignee:
Sindhuja QA
Start date:
10/04/2024
Due date:
% Done:

0%

Estimated time:
factor:

Description

967216 - student escalates that his account is reset and progress details are missing

[10/4, 11:13 AM] +91 77805 07551: Good morning Sir
My account data is vanished and kind of got reset
Can you please look into that
[10/4, 11:14 AM] +91 77805 07551: Earlier it was showing my total preparation status and even the date of mock has been reset
[10/4, 11:14 AM] +91 77805 07551: It all happened after I logged into the mobile app for practice questions

Files

IMG-20241004-WA0000.jpg (274 KB) IMG-20241004-WA0000.jpg shankari k, 10/04/2024 02:47 PM
IMG-20241004-WA0001.jpg (288 KB) IMG-20241004-WA0001.jpg shankari k, 10/04/2024 02:47 PM
IMG-20241004-WA0002.jpg (119 KB) IMG-20241004-WA0002.jpg shankari k, 10/04/2024 02:47 PM
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