1)User paid through our portal but he didnt get the extension mail. 2) He got only one extension mail but got 2 times of its validity (eg: instead of 21 days he got 42 days)
1)User paid through our portal but he didnt get the extension mail. 2) He got only one extension mail but got 2 times of its validity (eg: instead of 21 days he got 42 days)
3) Sales won the extension only once but extension mail is going twice or thrice to the user